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APRIL 2017 - We are aware that patients are currently experiencing difficulties in accessing GP appointments; this is due to ongoing sickness.

 

We are making every effort to increase availability by engaging locum GPs where possible and ask you to bear with us during this difficult time.

 

We are also aware that this has affected the availability of online appointments for which we apologise. We have made changes which will hopefully have rectified this problem going forward.

Change of Training GPs 

 Dr Sarah Shooter has now completed her GP Training and will be leaving us on Friday 24th November. We wish her well in her future career. 

As we are a training practice it means we will be welcoming a new GP Registrar in her place. This training is an essential part of the Doctors transition from Hospital to General Practice. 

Dr Gemma Brierley will join us on Monday 28th November for continuation of her training.

MESSAGE FROM THE DOCTORS

The Doctors have requested that our reception staff ask you for a brief reason for your appointment, including when booking online.  This is to assist you in accessing the most appropriate service.  They will also ask you for your preferred contact number.  We do appreciate the difficulties patients face in the current climate when all our available appointments have been taken.  We would kindly ask you to consider other options recommended such as GP appointments at the extended hours service at Bath Street, Widnes walk-in centre, your local pharmacy and Bath Street Wellbeing Centre for family planning and sexual health.  The receptionists will have details regarding these servcies.  I would remind you that we provide 4 extended hours clinics each week on Monday and Wednesday until 8.30 in the evening. You can also access a range of services including booking appointments online.

YOUR GP CARES - see links included on the main page (see below) 

We usually close the last Thursday afternoon of every month for staff training.

We can provide a chaperone, hearing loop or interpreter services.  If you need any of these services please advise the receptionist when booking your appointment.

Patient Participation Group
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What is a Patient Participation Group - find out more via this link  NAPP

The practice is runs a Patient Participation Group; this is a panel of patients who meet regularly and we actively consult  with about our ideas for developing the practice and our services, and from whom we gather further feedback and suggestions.

 

The group would ideally be made up of between10 and 12 patients whopatient survey  feel able to provide constructive feedback for us. 

 

The meetings will not be a forum for individual complaints or for implementing the government or individuals’ pre-determined agendas. Our intention is that the meetings will allow us to gain a better understanding of the NEEDS of our patients.

 

It is important that the group fully represents all of our practice population i.e. male and female patients, carers, working people, unemployed, students, families and the elderly etc.

 

If you are interested and would be happy to invest the time required please write to Mrs Adina Cadman, Practice Manager or email your details to adina.cadman@nhs.net including a brief statement about yourself and a summary of what you feel you could contribute to a patient group.

 

Many Thanks

 

Dr’s Palin, Sharma, Shah, Lake & McAuliffe

complete the form Complete the Patient Group Sign-up Form Online

 

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 

 

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