Patients should not make a surgery appointment for these, this wastes valuable GP time as these appointments are for patients who are ill. Requests for these must be made via reception/insurance clerk. Often the doctor can complete such requests without the need to be seen. However, if the doctor does need to see the patient he/she will ask a clerk to make the arrangements outside surgery times.

This work is not part of the NHS Contract; as such there is a charge for this work and although every attempt is made to adhere to time scales this cannot be guaranteed as NHS work will always take priority.

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